NEW FAQ:

Everything You Need to know about Baddies Book Shop, Our Book Box, and Our Policies

What is Baddies Book Shop & how is it different?

Baddies Book Shop is an indie book shop with monthly subscription box offerings. We currently have the Baddies Book Box. We exclusively feature and promote independently published authors and each box includes 2 special edition hardcovers with reversible dust jackets, sprayed edges, full-color end sheets, texture/foil, and the works!

Where’s my subscription? I can’t find it in my account.

For current subscribers, manage your subscription at www.baddiesbookbox.com 

Please note that the Baddies Book Shop website is separate and only hosts our bookshop inventory.

 

What types of books are included in the Baddies Book Box?

You’ll receive contemporary romance novels with themes like dark romance, bully romance, mafia/cartel, and enemies-to-lovers sagas—all leading to hard-fought happily-ever-afters.

 

Do you offer international shipping?

Absolutely. We deliver globally. International shipping costs are calculated based on size and weight. Additional charges such as currency conversion, transaction, and customs fees may apply for international customers.

 

What payment methods are accepted?

We accept all major credit/debit cards. Paypal isn’t an option currently; however, we do provide AfterPay for non-subscription purchases.

 

When will my book box be shipped?

Our Baddies Book Boxes are dispatched at month’s end in batches. While we aim to ship all boxes by the 20th, some may receive their tracking notifications earlier. Dispatch times can be affected by COVID-19-related delays.

 

How quickly are shop orders shipped?

We strive to dispatch merch orders within 5-7 business days—often within 1-2 days when feasible.

 

Can I cancel my order?

Shop orders and pre-orders can be canceled if we are notified within 24 hours of the order being placed and so long as the order hasn’t already shipped. If the order has already shipped, we are unfortunately unable to cancel your order. 

 

Can I return items?

All sales are final. We cannot accommodate returns or exchanges for any purchases, subscriptions or otherwise.

 

What if my box is lost or items arrive damaged?

If a book or item from your Baddies order arrives damaged or is missing anything, rest assured, we’ll do everything in our power to make it right.

Should you find any damage, promptly fill out this https://forms.gle/E6Gfk9bLCQCkvjNs8 within seven days from delivery. 

Baddies is only responsible for the item getting to the delivery address provided with the order. If you choose to use a forwarder, the seven-day window will begin from when it is delivered to the forwarder and all other claims requirements will still apply.

 In your claim, please include photographs showcasing both the compromised item and the shipping package’s exterior and interior. This allows us to better understand the issue and expedite the process. Claims without this will be denied.

Once assessed, our Baddies team will determine the best course of action. This may include sending a replacement or offering a potential partial refund. Please retain your item until we confirm the next steps – sometimes, we might ask you to safely dispose of the damaged product before sending out a replacement. Other times we will request that the item be returned.

 

Criteria for a Book to be Considered Damaged:

  • Tears, cuts, or noticeable scratches on the book’s front, spine, or dust jacket that exceed 1cm.
  • Any marks or residue on the book’s front or spine that are larger than 1cm and can’t be removed.
  • Dents or crushed edges that surpass 1cm.
  • Multiple ripped or bent pages that hinder the reading experience.
  • Obvious production defects, like missing finishes.

Not Quite Damaged:

  • Minor blemishes on the back of the book or its dust jacket.
  • Petite white spots or minor scratches on sprayed edges, slight bleeding onto pages, or issues related to the book’s top/bottom edge.
  • Slight discrepancies on sprayed edges.
  • Minor creases at the top or base of the spine, dust jacket, or corners.
  • Pages with a slight wave.

Thank you for choosing Baddies We’re committed to ensuring your reading journey is as flawless as the stories within the pages. If there’s ever an issue, know that we’re just a click away, ready to assist.

 

Interested in becoming a Featured Author?

We love supporting indie authors. For a chance to be featured in one of the Baddies Book Box, send us an email to help@baddiesbookshop.com

Please note due to the high volume of inquiries we receive, we only respond to those inquiries we feel are a good fit for our box. The Baddies Book Box exclusively features indie contemporary romance novels in the following trope categories: Dark, Enemies to Lovers, Bully, Mafia/Crime, and Taboo.