All sales are final. Unfortunately we cannot accommodate returns or exchanges for any purchases, subscriptions or otherwise.

If a book or item from your Baddies order arrives damaged or is missing anything, rest assured, we’ll do everything in our power to make it right.

Should you find any damage, promptly fill out this form within seven days from delivery. 

Baddies is only responsible for the item getting to the delivery address provided with the order. If you choose to use a forwarder, the seven-day window will begin from when it is delivered to the forwarder and all other claims requirements will still apply.

 In your claim, please include photographs showcasing both the compromised item and the shipping package’s exterior and interior. This allows us to better understand the issue and expedite the process. Claims without this will be denied.

Once assessed, our Baddies team will determine the best course of action. This may include sending a replacement or offering a potential partial refund. Please retain your item until we confirm the next steps – sometimes, we might ask you to safely dispose of the damaged product before sending out a replacement. Other times we will request that the item be returned.

• Tears, cuts, or noticeable scratches on the book’s front, spine, or dust jacket that exceed 1cm.
• Any marks or residue on the book’s front or spine that are larger than 1cm and can’t be removed.
• Dents or crushed edges that surpass 1cm.
• Multiple ripped or bent pages that hinder the reading experience.
• Obvious production defects, like missing finishes.

• Minor blemishes on the back of the book or its dust jacket.
• Petite white spots or minor scratches on sprayed edges, slight bleeding onto pages, or issues related to the book’s top/bottom edge.
• Slight discrepancies on sprayed edges.
• Minor creases at the top or base of the spine, dust jacket, or corners.
• Pages with a slight wave.

Thank you for choosing Baddies We’re committed to ensuring your reading journey is as flawless as the stories within the pages. If there’s ever an issue, know that we’re just a click away, ready to assist.