WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): By purchasing from our shop, you grant us permission to contact you via email with specific concerns regarding your account or your order. With your permission, we may send you emails about our store, new products and other updates should you subscribe to our newsletter.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our business collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no such as when you choose to subscribe to our newsletter or join our facebook group.

How do I withdraw my consent?

If after you opt-in, change your mind and wish to withdraw your consent for us to contact you, you can withdraw consent by contacting us at bookishhelp@gmail.com or mailing us at:

Coffee and Characters

1013 N Burns Rd. Spokane Valley WA 99216

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

WORDPRESS/ WOOCOMMERCE

Our store is hosted on WordPress with WooCommerce. They provide us with the online e-commerce platform that allows us to sell our book crates and products to you.

Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card or paypal information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at bookishhelp@gmail.com or by mail at

Coffee and Characters: 1013 N Burns Rd. Spokane Valley WA 99216